FAQ's

Yes, we started franchising in 2020. If you would like to get more information on franchising an A La Mode Shoppe, please click here

You can go to our find us page and see if a retail store near you carries our product here

We pack our delicious frozen goods in an insulated shipping box with recyclable liners and dry ice so that it can keep the goods frozen for up to 2 days.

Yes! All of our products are completely free of nuts (peanuts, tree nuts including coconut) egg and sesame. These allergens are not welcomed into our facilities, not even in the break room do we allow our staff to have any of these allergens. 100% NO NUT ZONE!

You can find all of our ingredient lists, nutrition labels and allergen information here

Yes! All of our products are completely free of nuts (peanuts, tree nuts, coconut) egg and sesame. These allergens are not welcomed into our facilities, not even in the break room do we allow our staff to have any of these allergens. 100% NO NUT ZONE!

Several of our ice cream flavors, sorbets, soft serve and toppings are gluten-free. However, all of our products are made on the same lines as a wheat product. We do have strict protocols on cleaning, sanitizing and set designated days for products with wheat. The only flavor that currently contains wheat is our Cooks flavor.

Majority of our flavors contain milk however we do have Dairy Free options made with oat milk and sorbets that are vegan safe.

Any of our flavors that contain vanilla extract has a very low level as the vanilla extract is made with alcohol and water extraction of vanilla beans. We also sometimes produce specialty flavors during the spring and summer time that may have some alcohol but it is less than .5% per volume.

We’re sorry, we currently do not make any sugar free products at this time.

Yes all of our packaged products are OU-D kosher certified

Yes, the pints and the cup lids can be placed in the same bin as plastic and the cups can be placed in the same container as cardboard.

You can make a request to a store manager and download our request form here

We pack our delicious frozen goods in an insulated shipping box with recyclable liners and dry ice so that it can keep the goods frozen for up to 2 days.

Our dry ice is packaged in a clear open bag to allow air to circulate and is very cold (-109.3*F). For your safety, please do not remove the dry ice with your bare hands. Leave this box in a well-ventilated area – out of the reach of children or pets and the dry ice will sublimate from a solid to a gas. Do not place the box directly on a countertop of in your freezer.

The product is made of 100% #1 PET. There are no other components in the product. Even the scrim is 100% #1 PET. We advise our customers to recycle in their bins that have access to #1 PET. The same bins that plastic water bottles would go in.

An order receipt and confirmation will be sent immediately to your email address after placing your order. Please review this information as soon as possible to ensure all addresses, contact information and order is correct. If you need to make any changes to your order, please email info@dessurtcorp.com with your order number and changes. Once the order is ready to ship and the label has been created you will receive another email with tracking information.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once a package has been shipped, the address can’t be altered. Once an order has shipped there are no returns, modifications, or cancellations allowed.

We have set bundles that customers can choose from. Other than a special order for a birthday or a special event all bundles are custom to how many pints, cups or bars can be purchased. Ordering less than current bundles on our site is unavailable at the moment.

Please visit the link here to order the clothes and toys we sell at our shoppe If there is something that you do not see on our site, please reach out to us via email info@alamodeshoppe.com

We currently do not have a minimum order.

Our ideal franchise owners are financially qualified, love people, families, and children, and are excited about our brand. You’ll need access to a prime location that meets our guidelines, hold shared values of the A La Mode Shoppe team – we sweat the small stuff! – and should have at least three years of business management experience, preferably in the food and beverage industry, as well as an understanding of the legal requirements and principles of operating a business. We’ll provide the training, tools, and guidance you need to start an ice cream shop and operate it effectively

We share everything we know – and add sprinkles on top! We are excited to provide everything you need to feel confident about opening your A La Mode Shoppe. We will provide you with seven to ten days of extensive training at headquarters or another location, about six to nine weeks before your targeted business opening. The training covers administrative, operational, and sales/marketing procedures, practical tips, and hands-on job training. This training will be provided for the franchisee and one other designated attendee. Next, we offer the on-site phase of our training program, typically beginning at (or shortly before) the opening of your store. Our trainers will help get you and your staff up to speed. This is typically completed within ten to 14 days. In addition, we will present you with a copy of our confidential operations manual to help you start an ice cream shop that’s primed for growth.

The total initial investment necessary to begin operations ranges from $274,000 to $483,000 for a Flagship Shoppe location. For a Scoop Shoppe, the total initial investment necessary to begin operations is from $179,500 to $368,000. The initial franchise fees for either option range from $24,500 to $35,000. As with any new venture, it’s important to have adequate capital to fund the initial business growth stages.

We charge a royalty fee equal to 6% of weekly gross revenue. Franchisees will contribute up to 3% of gross revenue to the system marketing fund and are required to commit 1% to local marketing paid monthly, as well as a minimum of $5,000 for the Grand Opening. Collected marketing fees allow us to fund our ongoing support services and the continued development of marketing tools, recipes, training programs, and systems upgrades. For a full list of fees and other program details, please refer to our Franchise Disclosure Document (FDD).

The initial term of your agreement is seven years, with three subsequent successor agreement options of five years each.

If you’re interested in learning more about how to start an ice cream shop with A La Mode Shoppe, contact us at (718)-328-2300 or franchise@alamodeshoppe.com. We will discuss the possibility of setting up a meeting, speaking with our key team members, and receiving our FDD which contains all the important details you’ll need to make an informed decision.

We do throw amazing parties at our shoppe in NYC. If you would like to get more information on how to book a spot and what’s included, please reach out via email or phone info@alamodeshoppe.com (917) 639-3401

Yes, if you are interested in having A La Mode at your event please reach out to us at info@alamodeshoppe.com

A La Mode would love to be part of your special event and we have many options to provide you with. For example, our single indivual 3oz cups, ice cream bars, 5 liter pans, 2.5 gallon tubs etc. Please reach out to info@dessurtcorp.com if you would like to discuss options.

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